← هەموو migration guides Migration guide

Move your XM هەژمار under ShaFX

Keep your balance, history, platform and کردنەوە trades. Every داخراو lot earns کاشباک once your کۆدی IB is دوایین نوێکردنەوە. Most XM migrations take 24–48 hours.

No trading password needed. ShaFX never asks for broker ناوچەی داخڵبوون credentials.

کردنەوەی هەژمار under ShaFX Request migration help پەیوەندی بە پشتیگیری
1 Request migration
2 We verify with broker
3 تۆ forward our email
4 بڕۆکەر confirms (24–48h)
5 کاشباک live

The exact email تۆ will forward

After we confirm eligibility, تۆ will receive an email with this template (auto-filled with your هەژمار number) ready to forward to XM پشتیگیری.

To: xm-support@example.com
Subject: IB code change request — Account [your account number]
Dear Support,

I would like to update the IB code on my account [your account number]
to ShaFX (IB code: [provided by us]).

Please confirm when this change has been processed.

Thank you,
[Your name]

What changes

What does not change

FAQs specific to XM

Will XM charge me to change the کۆدی IB?
No. XM does not charge for کۆدی IB changes for retail هەژمار.
How will I know when migration is complete?
تۆ will receive a confirmation email لە XM. The داشبۆرد will also display "Under ShaFX" on the هەژمار once we receive their roster confirmation.
Can I migrate multiple XM هەژمار?
بەڵێ. ناردن each هەژمار separately. Each is migrated independently.

دەستپێ‌بکە your XM migration

We'll وەڵامدانەوە by email within 24 hours.