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Home · Transparency · Cashback Methodology

Cashback Methodology

How ShaFX calculates, accrues, and pays cashback.

1. Eligibility

Cashback is paid only on:

  • Trades made through a broker account that is verifiably linked to a ShaFX user account
  • Brokers where ShaFX has an active introducing-broker / affiliate agreement
  • Account types that the broker classifies as eligible for IB rebate (some demo, swap-free, or "professional" account variants may be excluded by the broker)
  • Instruments that the broker reports as eligible (some brokers exclude certain crypto, indices, or low-spread products)

2. Data source

Cashback is calculated from the broker's official IB report, not from user-submitted screenshots. We accept reports via:

  • Broker partner-portal CSV / API export
  • Broker email statement (where APIs are not available)
  • Direct broker dashboard reconciliation

If a broker's report is delayed, your cashback is delayed by the same window. We do not estimate cashback that has not been confirmed by the broker.

3. Calculation

Per-lot cashback follows this structure:

  • Base rate per lot from the broker, by instrument class (forex, metals, indices, crypto, etc.)
  • Multiplied by traded lots as reported by the broker for the period
  • Adjusted for refunds / chargebacks if the broker reports any
  • Plus loyalty boost if the trader's loyalty tier qualifies for a multiplier
  • Minus any negative adjustments from the broker (rare; documented in the cashback statement)

The displayed per-lot rate on a broker page is indicative. The actual rate confirmed at account-linking is what applies.

4. Accrual window

Cashback accrues continuously as broker reports come in. There is a brief "pending" period (typically up to 7 days) to allow for broker reconciliation, refund handling, and fraud checks. After the pending period, cashback becomes "available" and counts toward your payout balance.

5. Payout cycle

  • Frequency: weekly
  • Minimum: $10 USD equivalent
  • Methods: USDT, broker credit, bank transfer (where supported), and other partner-payment options shown in your dashboard
  • Verification: first payout requires confirmation of broker-account ownership

6. Disputes

If a cashback figure does not match your own reconciliation, open a dispute from the dashboard with details of the discrepancy. Disputes are reviewed against the broker's source report. We will correct genuine errors. We will also explain when a discrepancy is the result of broker-side reporting rules (e.g., excluded instruments) rather than a calculation error.

7. Anti-abuse

The following are not eligible for cashback and may result in account suspension:

  • Self-referrals or accounts opened with falsified ownership
  • Wash trading, latency arbitrage, or other broker-prohibited strategies, where the broker reverses commissions
  • Trades on accounts linked after a back-dated request
  • Activity that the broker classifies as fraudulent

8. Currency

Default settlement currency is USD. Other currencies may be available depending on payout method. Any FX conversion is at the rate provided by the payout processor.

9. Changes

Methodology changes are versioned on this page and reflected in our internal changelog. Material changes are emailed to active users.