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Migration guide
Move your Eightcap هەژمار under ShaFX
Keep your balance, history, platform and کردنەوە trades. Every داخراو lot earns کاشباک once your کۆدی IB is دوایین نوێکردنەوە. Most Eightcap migrations take 24–48 hours.
No trading password needed. ShaFX never asks for broker ناوچەی داخڵبوون credentials.
1 Request migration
2 We verify with broker
3 تۆ forward our email
4 بڕۆکەر confirms (24–48h)
5 کاشباک live
The exact email تۆ will forward
After we confirm eligibility, تۆ will receive an email with this template (auto-filled with your هەژمار number) ready to forward to Eightcap پشتیگیری.
To: eightcap-support@example.com Subject: IB code change request — Account [your account number] Dear Support, I would like to update the IB code on my account [your account number] to ShaFX (IB code: [provided by us]). Please confirm when this change has been processed. Thank you, [Your name]
What changes
- The کۆدی IB on your هەژمار updates to ShaFX.
- لە that moment onward, every داخراو lot generates a published کاشباک amount that lands in your ShaFX wallet.
What does not change
- Your balance, deposits, withdrawals.
- Your trading platform (MT4 / MT5 / cTrader / web).
- Your کردنەوە positions, history and stats.
- Your spreads, commissions and execution.
FAQs specific to Eightcap
- Will Eightcap charge me to change the کۆدی IB?
- No. Eightcap does not charge for کۆدی IB changes for retail هەژمار.
- How will I know when migration is complete?
- تۆ will receive a confirmation email لە Eightcap. The داشبۆرد will also display "Under ShaFX" on the هەژمار once we receive their roster confirmation.
- Can I migrate multiple Eightcap هەژمار?
- بەڵێ. ناردن each هەژمار separately. Each is migrated independently.