الخصوصية Policy

Plain-الإنجليزية summary: We collect the minimum data needed to run your حساب and pay your كاش باك. We never بيع your data. أنت can export or delete your data anytime from your لوحة التحكم.

1. Who we are

ShaFX (“we”, “us”, “our”) operates the website at shafx.net and the related متداول لوحة التحكم. We act as the data controller for personal data described in this Policy.

2. Data we collect

الحساب data: name, email address, password hash, country, مفضل currency, communication preferences.

يتداول data: linked broker name, broker حساب number (last digits), aggregated lot volume per instrument, accrued كاش باك. We do not receive your password, balance, مفتوح positions, or P&L.

دفعة data: chosen payout method (USDT wallet address, PayPal email, IBAN, broker credit), payout history, transaction references.

Technical data: IP address, browser, device, referring URL, pages visited, session duration. Used for security, fraud prevention, and product improvement.

Communications: الدعم tickets, email correspondence, Telegram messages with our team.

3. How we use your data

To create and operate your حساب
To calculate and pay كاش باك and loyalty المكافآت
To process payouts and meet anti-money-laundering obligations
To prevent fraud, abuse, and unauthorised access
To send service notifications, payout confirmations, and (with consent) marketing
To comply with legal and regulatory requirements

4. قانوني bases (GDPR)

We process your data on the following bases: (a) contract — to deliver the Service you signed up for; (b) legitimate interest — to secure the Service and prevent fraud; (c) consent — for marketing communications and optional analytics; (d) legal obligation — for tax, AML, and regulatory record-keeping.

5. Sharing your data

We share data only with: (a) partner الوسطاء, to verify your linked حساب and confirm volume; (b) payment processors, to deliver your payouts; (c) infrastructure providers (hosting, email, analytics) under strict confidentiality; (d) authorities, when legally required. We never بيع your personal data.

6. International transfers

Your data may be processed in countries outside your home jurisdiction. Where required, we use Standard Contractual Clauses or equivalent safeguards.

7. Retention

We keep حساب and trading data for as long as your حساب is active and for up to 7 years after closure to meet legal and tax obligations. Marketing-only data is deleted within 30 days of unsubscribe.

8. Your rights

أنت have the right to: access your data, correct inaccuracies, delete your حساب, export your data in a portable format, restrict or object to processing, and lodge a complaint with your local supervisory authority. Most rights can be exercised directly from your لوحة التحكم or by emailing privacy@shafx.net.

9. الأمان

We use TLS encryption in transit, hashed and salted password storage, principle-of-least-privilege access controls, and regular security reviews. No system is 100% secure; please use a strong unique password and enable two-factor authentication when available.

10. ملفات تعريف الارتباط

See our Cookie Policy for details on cookies and similar technologies.

11. Children

The Service is not directed to anyone under 18. We do not knowingly collect data from minors. If you believe a minor has provided us data, contact us and we will delete it.

12. Changes

We may update this Policy. Material changes will be notified by email or in-app notice at least 14 days before they take effect.

13. اتصل بنا

الخصوصية questions? الإيميل privacy@shafx.net.