Frequently Asked Questions
Common questions, real answers.
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Is ShaFX free to use?
Yes, completely free, forever. We earn from broker partnerships, never from traders. There are no fees, no commissions, and no premium tiers locked behind a paywall.
How does كاش باك actually work?
متى you مفتوح a broker حساب through ShaFX, the broker pays us a small commission for every lot you trade. We share the majority of that commission back with you as كاش باك, paid weekly to your wallet.
Do I get كاش باك on losing trades?
Yes. كاش باك is paid on volume, not profit. Whether your trade wins or loses, you still earn كاش باك on every lot you traded.
Can I keep my existing broker حساب?
كاش باك only works on accounts opened through ShaFX. If you already have a broker حساب, most الوسطاء allow you to مفتوح a جديد حساب under our partnership and transfer funds. اتصل بنا us and we will guide you through it.
How do I withdraw my كاش باك?
From your لوحة التحكم, request a payout in USDT (TRC-20 or ERC-20), PayPal, bank wire, or direct broker credit. Most withdrawals are processed within 48 hours.
Is there a minimum withdrawal amount?
Yes, the minimum payout is $10. There is no maximum and no fee from our side, though some payment networks may charge their own fees.
How fast are payouts?
Standard payouts are processed within 48 business hours. Platinum and Diamond tier traders receive same-day processing.
Is ShaFX a broker or signal provider?
Neither. ShaFX is a المكافآت platform. We do not hold your funds, execute trades, provide signals, or offer investment advice. أنت trade with your chosen regulated broker; we just send your كاش باك.
Which الوسطاء do you partner with?
We partner with 20+ regulated الوسطاء including IC Markets, Pepperstone, Exness, FP Markets, XM, Tickmill, RoboForex, FxPro, Vantage, HF Markets, FBS, and إضافي. See the full list on our الوسطاء page.
How does the loyalty program work?
أنت progress through 5 tiers (برونزي, فضي, Gold, Platinum, Diamond) based on monthly trading volume. Each tier unlocks a higher كاش باك boost (up to +30%) and additional perks like free VPS, mentorship, and priority الدعم.
How does the referral program work?
Every حساب gets a personal referral link. متى someone signs up through your link and starts trading, you earn a percentage of their كاش باك for life — without taking anything away from them.
Is my trading data safe?
We only receive aggregated lot volume data from your broker for the purpose of calculating كاش باك. We never see your trades, balances, or حساب credentials. الكل connections use TLS encryption and we follow SOC2 baseline practices.
Which countries do you الدعم?
ShaFX is available in 140+ countries. A small number of jurisdictions are excluded due to local broker restrictions. فحص our terms for the current list.
What if my broker doesn't pay your commission?
If for any reason a broker fails to remit a commission for a tracked lot, we still credit your كاش باك. Your earnings are protected.
Do you provide trading signals or advice?
No. ShaFX does not provide investment advice, trading signals, or copy trading services. We are a المكافآت platform, not an advisory service.
Still have questions?
Drop us a line. We typically reply within a few hours on business days.
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