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Average first response: under 2 hours on business days. No bots, no ticket queues.
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Direct channels
Fastest response on Telegram. ای میل for anything formal.
Office hours
Mon – Fri, 09:00 – 21:00 UTC
Sat, 12:00 – 18:00 UTC
Sun: closed
For urgent payout issues outside hours, message us on Telegram — we monitor it 24/7.