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Migration guide
Move your Octa account under ShaFX
Keep your balance, history, platform and باز کردن trades. Every closed lot earns کشبک once your IB code is updated. Most Octa migrations take 24–48 hours.
No trading password needed. ShaFX never asks for broker ورود credentials.
1 Request migration
2 We verify with broker
3 شما forward our email
4 بروکر confirms (24–48h)
5 کشبک live
The exact email شما will forward
After we confirm eligibility, شما will receive an email with this template (auto-filled with your account number) ready to forward to Octa پشتیبانی.
To: octa-support@example.com Subject: IB code change request — Account [your account number] Dear Support, I would like to update the IB code on my account [your account number] to ShaFX (IB code: [provided by us]). Please confirm when this change has been processed. Thank you, [Your name]
What changes
- The IB code on your account updates to ShaFX.
- From that moment onward, every closed lot generates a published کشبک amount that lands in your ShaFX wallet.
What does not change
- Your balance, deposits, withdrawals.
- Your trading platform (MT4 / MT5 / cTrader / web).
- Your باز کردن positions, history and stats.
- Your spreads, commissions and execution.
FAQs specific to Octa
- Will Octa charge me to change the IB code?
- No. Octa does not charge for IB code changes for retail accounts.
- How will I know when migration is complete?
- شما will receive a confirmation email from Octa. The داشبورد will also display "Under ShaFX" on the account once we receive their roster confirmation.
- Can I migrate multiple Octa accounts?
- بله. ارسال each account separately. Each is migrated independently.