Frequently Asked Questions
پرسیارە دووبارەکان, real answers.
Can’t find what you’re looking for? پەیوەندی our team — we usually reply within a few hours.
Is ShaFX free to use?
Yes, completely free, forever. We earn from broker partnerships, never from traders. There are no fees, no commissions, and no premium tiers locked behind a paywall.
How does کاشباک actually work?
When you کراوە a broker هەژمار through ShaFX, the broker pays us a small commission for every lot you trade. We share the majority of that commission back with you as کاشباک, paid weekly to your wallet.
Do I get کاشباک on losing trades?
Yes. کاش باک is paid on قەبارە, not profit. Whether your trade wins or loses, you still earn کاشباک on every lot you traded.
Can I keep my existing broker هەژمار?
کاش باک only works on هەژمار opened through ShaFX. If you already have a broker هەژمار, most brokers allow you to کراوە a نوێ هەژمار under our partnership and transfer funds. پەیوەندیمان پێوە بکە and we will guide you through it.
How do I withdraw my کاشباک?
From your داشبۆرد, request a payout in USDT (TRC-20 or ERC-20), PayPal, bank wire, or direct broker credit. Most withdrawals are processed within 48 hours.
Is there a minimum withdrawal amount?
Yes, the minimum payout is $10. There is no maximum and no fee from our side, though some payment networks may charge their own fees.
How fast are payouts?
Standard payouts are processed within 48 business hours. Platinum and Diamond tier traders receive same-day processing.
Is ShaFX a broker or signal provider?
Neither. ShaFX is a rewards platform. We do not hold your funds, execute trades, provide signals, or offer investment advice. تۆ trade with your chosen regulated broker; we just send your کاشباک.
Which brokers do you partner with?
We partner with 20+ regulated brokers including IC Markets, Pepperstone, Exness, FP Markets, XM, Tickmill, RoboForex, FxPro, Vantage, HF Markets, FBS, and زیاتر. See the full list on our brokers page.
How does the loyalty program work?
تۆ progress through 5 tiers (Bronze, زیو, زێڕ, Platinum, Diamond) based on monthly trading قەبارە. Each tier unlocks a higher کاشباک boost (up to +30%) and additional perks like free VPS, mentorship, and priority support.
How does the referral program work?
Every هەژمار gets a personal referral link. When someone signs up through your link and starts trading, you earn a percentage of their کاشباک for life — without taking anything away from ئەوان.
Is my trading data safe?
We only receive aggregated lot قەبارە data from your broker for the purpose of calculating کاشباک. We never see your trades, balances, or هەژمار credentials. هەموو connections use TLS encryption and we follow SOC2 baseline practices.
Which countries do you support?
ShaFX is available in 140+ countries. A small number of jurisdictions are excluded due to local broker restrictions. پشکنین our terms for the current list.
What if my broker doesn't pay your commission?
If for any reason a broker fails to remit a commission for a tracked lot, we still credit your کاشباک. Your earnings are protected.
Do you provide trading signals or advice?
No. ShaFX does not provide investment advice, trading signals, or copy trading services. We are a rewards platform, not an advisory service.
Still have questions?
Drop us a line. We typically reply within a few hours on business days.
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